International Orders :
All international deliveries are subject to the specific duties & taxes of the country they are being shipped to. Upstate Stock is not responsible for those charges & all purchasers should be aware of their countries regulations & fees. We look forward to the day in which we can cover these costs for our customers but we can not thank you enough for your patience & support until we reach that point. Upstate Stock is not responsible for any lost shipments due to lack of duties paid, incorrect shipping information provided by the customer or missed delivery. Make sure to track your package if it is being held for duties.
We also would like to point out that USPS First Class International Mail DOES NOT include tracking once it leaves the USA. If you would like tracking that reaches further than that, you have to purchase USPS Priority or Priority Express Mail.
Thank you for understanding. If you have a specific question or just want to say hello, feel free to use this contact form & we will get back to you as soon as possible.
Returns and Exchanges :
Returns and Exchanges: Full returns on all gloves and hats. For exchanges, the customer is responsible for return postage. For returns, the customer is responsible for return postage and return will not include original postage. Must be in re-sellable condition with original tags. All other UPSTATE STOCK products are exchange only. All sale non-Upstate Stock labeled products are FINAL SALE.
PLEASE SHIP TO
UPSTATE STOCK : GENERAL SUPPLY
402 Graham Avenue